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Drama Glue: The Hidden Force That Keeps Growth Companies Stuck
CARTER REPORTS
Greetings - It’s David here.
Carter Reports is formatted as a One Must-Read newsletter. Each week I send you one story and explain why it's worth your time. My choices include key issues for growing companies; different points of view, and hidden gems. These are the stories I know will give you a competitive edge.
Every leadership team has a greatest-hits album of problems—and most don’t realize how much it’s costing them. Research shows employees burn over 800 hours per year on workplace drama, and for growth-stage companies, that’s not a soft cost—it’s a scaling crisis hiding in plain sight. This week I’m resurfacing and expanding a concept I first wrote about in 2017: drama glue, the invisible force that keeps teams stuck.
I appreciate your trust and readership. Best. David
One Must-Read Article
Every leadership team has a greatest-hits album of problems. The client who nearly sank the company. The quarter that almost broke them. The hire who turned out to be a disaster.
These stories get retold in meetings, hallways, and Slack threads—not because they’re useful, but because they’ve become the thing that holds people together. The shared drama feels like connection. It feels like caring. It feels productive.
It’s none of those things. It’s drama glue—and it’s keeping your company stuck.
What Is Drama Glue?
Drama glue is what happens when a team’s focus on what’s wrong becomes so constant that it hardens into identity. You stop discussing problems to solve them. You discuss them because that’s what you do. The drama becomes the adhesive that bonds the team—and the weight that keeps it from moving.
Seth Godin once identified four reasons people get stuck: you don’t know what to do, you don’t know how to do it, you lack the authority or resources, or you’re afraid. All four are solvable. But drama glue makes them feel permanent—because solving the problem would mean losing the story that holds everyone together.
The Cost No One Calculates
Research from Cy Wakeman, author of No Ego, found that employees spend roughly two and a half hours per day on workplace drama—what she defines as emotional waste, or any energy directed away from results. That’s over 800 hours per person per year.
Now do the math for a growth-stage company. A 30-person team burning 2.5 hours each per day on drama is losing the productive equivalent of nearly 10 full-time employees. For a company doing $5M to $10M in revenue, that’s not a soft cost. It’s a scaling crisis hiding in plain sight.
And drama glue is worse than garden-variety negativity, because it disguises itself as teamwork. The team that bonds over complaining about the board feels aligned. The founder who opens every meeting with what’s broken thinks they’re being transparent. The leadership circle that re-litigates last quarter’s mistakes believes they’re learning.
They’re not learning. They’re stuck.
Three Forms Founders Don’t Recognize
After years of working with growth-stage companies, I’ve seen drama glue show up in three patterns that leaders rarely identify as the problem:
The War Story Loop. The team bonds over retelling past crises. The near-miss with the big client. The product launch that almost failed. These stories feel like tribal knowledge, but when they dominate conversation, they anchor the team’s identity in survival mode instead of growth mode.
The Complaint Ritual. Meetings open with what’s broken. Status updates focus on blockers. The weekly cadence becomes a predictable cycle of airing grievances that everyone accepts as “just how we operate.” Over time, people stop bringing solutions because the ritual doesn’t reward them.
Protective Negativity. Leaders and teams lower expectations preemptively so nobody gets disappointed. “Let’s not get too excited about this pipeline.” “We’ve seen this before.” It feels like wisdom. It’s actually a defense mechanism that kills momentum before it builds.
How to Dissolve the Glue
Dissolving drama glue doesn’t require a culture overhaul. It requires pattern interrupts—small, deliberate changes that redirect energy from the story to the work.
Name it. Give your team the language. When someone spots the conversation drifting into familiar drama territory, they should be able to say “That’s drama glue” without it being an accusation. It’s a pattern, not a character flaw.
Redirect the meeting. Open with wins, not wounds. Dedicate the first five minutes to what’s working and what’s moving forward. Problems still get airtime—but they follow progress, not the other way around.
Ask the unsticking question. When the team is deep in a problem loop, interrupt with: “Which of these four is actually stopping us—we don’t know what to do, we don’t know how, we lack the resources, or we’re afraid?” Force specificity. Drama glue dissolves under direct light.
Replace the bond. Teams need connection. If you take away the drama without replacing it, people feel untethered. Build new rituals around forward motion: shared goals, public accountability, celebrating progress. Give people something better to bond over.

Here’s My Take
Drama glue is seductive because it feels like engagement. Your team is passionate, talking, invested. But look closer: are they investing that energy in building something, or in retelling the same story about why things are hard?
Get rid of the drama glue by talking, thinking, and living what you want to be—what you want your people to be, and what you want your company to be. Strong confidence is the result.
Stuck is a state of mind. Dissolve your drama glue.
That’s A Wrap
Reminder: I'd love to hear what you're dealing with. Hit reply and let me know if you have suggested topics for future newsletters
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All the best-
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© 2017–2026 David Paul Carter. All rights reserved.
Originally published October 2017. Updated and expanded March 2026.
Photo Credit: Denis Novikov| iStock
Thanks to Claude Opus 4.6 for helping streamline and sharpen the ideas in this article.
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